Frequently Asked Questions
Everything you need to know about your Starfire Body Jewelry experience.
What materials are used in your jewelry?
We prioritize safety and longevity by using only high-quality materials such as ASTM F-136 implant-grade titanium, 14k and 18k solid gold, and biocompatible niobium. All our jewelry is nickel-free and suitable for sensitive skin or fresh piercings.
How do I know what size to order?
Sizing varies based on the placement of your piercing. We provide a detailed Sizing Guide on each product page. If you are unsure, we recommend consulting a professional piercer to measure your current jewelry or visiting our 'How to Measure' blog post.
Can I return body jewelry?
Due to health and safety regulations, we cannot accept returns on body jewelry that has been opened or worn. If the heat-sealed tamper-evident bag remains unopened, you may return the item within 30 days of purchase for a refund or exchange.
How long does shipping take?
Standard orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-21 business days depending on the destination and customs processing.
Is your jewelry suitable for initial piercings?
Yes, our implant-grade titanium and solid gold pieces are specifically designed to meet the standards required for initial piercings. They are internally threaded or threadless to ensure a smooth insertion and faster healing process.
How should I care for my jewelry?
To maintain the shine of your jewelry, clean it regularly with mild soap and warm water. Avoid harsh chemicals, pools, or hot springs, especially with gold or gemstone-set pieces, as these can dull the finish or damage the stones.